Terms and Conditions

For a perfect stay at Quinta das Alfambras please read these Terms & Conditions carefully, they allow you to know the rules for booking directly on our website.

The information contained on this site is the property of Célia Alves & Paulo Alves, Lda, with NIF 516005898, in Charneca do Monte das Moças, Caixa Postal 551 Monte Ruivo 8670-143 Bordeira, Aljezur, which will be designated Quinta das Alfambras - Rural tourism. Its download, reproduction or forwarding, in whole or in part, for commercial purposes is strictly prohibited.

By using this Site, the user agrees to be bound by these Terms & Conditions and the Privacy Policy.

We may revise these terms and conditions from time to time without notice.

Prices

Quinta das Alfambras – Turismo Rural works with dynamic prices, which means that rates can vary according to demand. All rates include VAT.

Check-in and Check-out

Quinta das Alfambras has pre-established check-in and check-out times:

Payment Methods

Quinta das Alfambras has the following payment methods at your disposal: Payment by card and bank transfer.

The deposit to guarantee your stay varies depending on the number of nights booked:

If you choose the bank transfer method, your stay will only be considered confirmed by sending proof of bank transfer to geral@quintadasalfambras.pt. Otherwise, Quinta das Alfambras may cancel the reservation.

Cancellation Policy

You can cancel your reservation without any penalty up to 15 days from the check-in date, obtaining a full refund of the deposit. If you wish to cancel your reservation less than 15 days before the check-in date, the advance amount is non-refundable.

Confirmed reservations do not allow changes less than 15 days from the check-in date.

The return of the deposit amount can be made within a period of 10 working days following the cancellation of the reservation.

In the event that a voucher is issued to reschedule the stay, the new reservation must have a value equal to or greater than the canceled reservation. If the new reservation is for a lower value, the excess amount will not be returned.

Cribs for babys

Cribs for baby, highs chair and baby baths subject to availability.

Breakfast

Breakfast is delivered every morning.

Smoke

Smoking is not allowed inside the houses of Quinta das Alfambras – Turismo Rural.

Internet

Wi-fi is free and is only available inside the houses.

Pets

We only allow dogs at Quinta das Alfambras. We do not allow cats or other pets to stay, except for dogs.

We only allow a maximum of two dogs per booking, at no additional cost.

If you wish to bring your pet, please contact us for details.

Pool

Quinta das Alfambras has an outdoor swimming pool with an area for adults and another for children. The pool is salt water. The pool is unsupervised and unheated.

Children must always be accompanied and supervised by an adult. Diving is not allowed. Rural Tourism is not responsible for any accidents that occur in these areas.

Parking

Free parking inside Quinta das Alfambras.

Events

Events are not allowed at Quinta das Alfambras.

CCTV

In the public areas of the property CCTV is in operation and video recordings can be made. This activity is carried out for security reasons, for better management of the property and for the safety of all its Clients and staff.

Complaint book

If the Customer wishes to make a complaint, we always suggest that the Customer first try to solve the problem in a friendly way, contacting us at geral@quintadasalfambras.pt. If this is not possible, the Customer must request the Complaints Book to formalize their complaint. If the Customer prefers, he can do so through the Electronic Complaints Book Platform.

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